The most common problem about the multichoice product has always been the high expense involved in getting help from the call center or at the service centers and outlets. It’s always been expensive to call into a multichoice call center and if one was to visit the service, a little waiting in line was to be expected.
All that has now been resolved with Multichoice introducing to new pair of self-service apps that is the My Dstv and My Gotv Apps. With these,
Features
- You can fix error even before you login into the app by simply clicking on the white Fix Errors button at the bottom of the screen
- You Get to know how much balance you have on the account
- You get to know how days are remaining on your active account
- You can payment to account using visa pesapal, mpesa, using digital wallets, and master card
- You get to upgrade and downgrade between packages
- You get to easily see you payment history
- You get to update your personal information
It’s not much since the app has just been launched but you can expect more improvement as time go on
To get the apps installed on you iOS or android phones visit the google play store for those with android phone and the iOS App Store for those with the apple devices
Click on the link to download the My Dstv Self Service App
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