Dstv now playback error is one of many dstv now streaming errors caused by a number things connection related. By troubleshooting device connection to the internect or by troubleshooting your internet connection source, you should be able to resume playing / streaming your dstv now content.
Is the video authorisation error persisting : try closing the app and all other open apps on your phone or browser then open the dstv now app again
How to fix video playback error on dstv now app
Internet Speed
The quality of your mobile data or Wifi internet connection can affect how your dstv now videos play. The table below shows the different speeds required to stream dstv now content
| Video Resolution | Recommended Speed |
| 216p - 360p | 0.7 Mbps |
| 360p - 576p | 1.1 Mbps |
| 720p | 2.5 Mbps |
| 1080p | 5 Mbps |
Internet Speeds that you device recieves will keep varying mainly because of
- Your Wifi perfomance
- Time of the day
- The ISP / Internet Service Provider you use to connect to dstv now
- Multiple devices connected to the same network you are using to stream dstv now. Your connection i shared which reduces your streaming speeds and video quality
Device Connection
If your internection connections are not the problem, they troubleshoot the device you are using dstv now with. It could be your smartphone device or even your smart Tv or even your computer or laptop
Troubleshooting your smartphone , iphone or ipad in order to fix the dstv now play back error
- Restart the Dstv Now app.
- Restart your Smartphone device.
- Turn off and on your mobile data connection if you are using mobile data.
- Uninstall and reinstall the Dstv Now app.
- Update to the newest available version of the Dstv Now app.
- Update to the newest available version of Android.
And if you are streaming dstv now content using a browser on your laptopor computer when the error appeared try the following
- If you have many browser tabs open, try to close most of them except the one you’re using for Dstv Now.
- Restart your browser.
- Restart your router or hotspot.
- Restart your computer.
- Update your browser to the latest version.
- Use Chrome browser.